This is awesome!
Today, my co-founder, Rob Collazo, and I are launching a new company called HelpSocial. Over the last few years at Rackspace, we’ve been working with the rest of the social media team to build an engagement tool that would help us support customers on Twitter. Existing social engagement tools are built for marketing purposes. We built this specifically for support. Social media has become the place where people are going to complain and seek help from the brands they do business with – up until now, there hasn’t been a good way to handle that demand for support. We’re starting HelpSocial to solve this problem for businesses. We’ve been using this tool, along with the iOS app, in full production at Rackspace for a little over 2 years. We can’t wait for others to see what it’s capable of!
Just started up a little BBQ project on GitHub. Open Source Smoke is a repository for all things BBQ. Everyone is welcome to use the recipes and instructions posted there and is encouraged to contribute, edit, leave notes and report issues. Check it out and let me know what you think! Or, better yet, contribute a recipe. :)
This coming year I’ll be taking a break from training for the full Ironman distance with a focus on short course speed and just having fun with the sport. XTERRA is where I began my triathlon ambitions and I’ve missed the pure fun of tearing up singletrack on a mountain bike. In the spring I’ll be taking on the South Central XTERRA series in Texas on the new bike above and making my way toward the national championship in Utah. Can’t wait for things to kick off! Should be a fun year!
He woke up with a single purpose: to go outside and run. The cobwebs of a night of deep, restful sleep begged him to stay in the warm comfort of his bed but his heart knew better. He felt his knees bend and the weight of his body sit upright just as his feet felt the carpeted floor, his mind still not fully engaged in the unfolding process with which he had committed himself. He dressed slowly, questioning his sanity with every movement, wondering if the run would be worth the lost sleep and then answering his thought instantly knowing that it would be. He tightened his shoelaces and for the first time that morning felt some excitement for the run, as if his shoes were a part of him and the action of tying the laces flipped on a switch somewhere inside.
The 100th Tour de France finished up over the weekend and just like in years past, the race provided no shortage of jaw dropping Wow moments and incredibly motivating and inspiring demonstrations of performance resulting from talent and years of world class hard work. And, just like in recent years, the topic of doping was ever-present questioning the validity of the top riders’ performances in every post-race recap. As an athlete trying my hardest to compete at the top level of my age-group, I feel a lot more than just deep disappointment when doping allegations prove to be correct. But, as an athlete and student of the sport of endurance racing, I also completely understand why doping begins.